Enterprise

For teams running Spider in production.

Dedicated support, custom SLAs, volume pricing, and security controls for the teams that depend on web data day-to-day.

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Uptime SLA
99.9%: Pages / sec
10K+: Priority support
24/7

What you get

Numbers we commit to.

Concrete service levels, written into the contract.

Priority support

Direct line to the engineering team. Real responses, not a ticket queue.

Queue: 24/7 priority
Channels: Slack / Discord / email
Response: < 2 hours
Onboarding: Included

Custom SLAs

Uptime and response-time targets in writing, sized to your workload.

Uptime: 99.9%
Response: < 200ms
Incident: < 1 hour
Status page: Included

Security controls

For organizations with strict compliance and audit requirements.

Data encryption at rest and in transit
Audit logs and access controls
Secure cloud infrastructure
Dedicated account isolation

Volume pricing

Discounts on bulk commitments. Predictable cost at any scale.

10K pages / 1M pages / Custom rate

Annual contracts
Invoiced billing (NET 30)
Custom payment terms

Capabilities

Production-grade infrastructure.

Same architecture that runs our own crawlers. Sized for sustained, high-volume workloads.

Performance & scale

Unlimited concurrency

Crawl millions of pages in parallel. Async architecture, intelligent task scheduling, no per-account rate limit.

Global proxy network

199+ countries across residential, ISP, mobile, and datacenter pools. Automatic rotation and reputation tracking.

Smart browser escalation

HTTP first. Escalates to a headless browser when anti-bot is detected, without code changes on your side.

Distributed architecture

Distributed agents with load balancing and failover. Sized for high-volume production workloads.

Anti-bot & stealth

Multi-browser profiles

Multiple browser engines with pinned user-agent profiles and fingerprint randomization.

WAF + Cloudflare bypass

Cloudflare, Akamai, PerimeterX, DataDome. Automatic challenge solving without manual intervention.

Intelligent retries

Automatic retries that escalate through stealth tiers based on response analysis.

Stealth mode

Browser fingerprint randomization and request shaping on every request by default.

Data & integration

Real-time webhooks

HTTP webhooks with configurable batch size and delivery cadence.

Batch processing

Process thousands of URLs in a single request. Single response or streamed results.

Cloud storage

Direct writes to S3-compatible storage for long-term archival.

Streaming responses

Stream results as they arrive. Memory-efficient on large datasets.

Plans

Three tiers.

Pick what fits. We size custom on top of any of them.

Growth

Teams running production crawls.

Volume discounts
Slack / Discord / email support
Full API access

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Business

Popular

Organizations with high-volume needs.

Everything in Growth
Priority support
Invoiced billing
Dedicated onboarding

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Enterprise

Custom contracts for the largest workloads.

Everything in Business
Custom SLAs
Custom pricing
Dedicated account manager

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Get a contract that fits.

Tell us what you're running and we'll size a plan.

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