clover.com, as data

Release NotesAnnouncementsBlogFAQSupport**Guides**Recipes**API Reference**API ChangelogRelease NotesAnnouncementsBlogFAQSupportLog In2. Ecommerce services APIs—Learn more# Set soft descriptorsSoft descriptors let merchants provide customers with information about the business that processed a charge with the Ecommerce API. These descriptors appear on the customer's card statements and can include the doing business as (DBA) name, address, and contact information.Confirm merchant availabilitySome Clover merchants are unable to process soft descriptors, and attempts to include them will return a warning in these cases. Before requesting a charge, you can check if a merchant is able to use soft descriptors with the `/v3/merchants/{mId}/ecomm_payment_configs` or the create a charge endpoint. The response for a merchant that supports soft descriptors will include the following property.The following table describes the `softDescriptors` parameter:This is the DBA (*Doing business as*) name. This could be a merchant name, product, or service. Limited to 38 alphanumeric characters.This is the merchant's street address.This is the merchant's state as a two-character postal abbreviation (US only).This is the merchant's postal code.Merchant's country as a three-digit code (refer to the Country code reference).Merchant's phone number or email address. This is limited to thirteen characters for both Discover® and Visa® transactions.When constructing a charge request, include the `soft_descriptor` object and any of the properties you want to appear on the statement, for example:"merchant_contact_info": "9015559928"