cobrowse.io, as data

In today’s world, your brand’s digital experiences across mobile and web are core to your customer experience. These channels enable self-service, facilitate transactions, and drive customer loyalty.During critical moments, your most valuable customers are feeling frustrated and call on your support channels.of people say the experience a company provides is as important as its product or services. Salesforceof online shopping carts are abandoned. Baymard Instituteof consumers have stopped doing business with an organization due to poor service. Microsoftof customers say good customer service makes them more likely to purchase again. Salesforce## Equip your agents tosee customer problems *clearly*Cobrowse enables your Human and AI agents to collaboratively browse and navigate your digital channels with your customers in real time.In a perfect world, customers can solve their issue quickly, and be left with a strong brand experience that will drive their loyalty for years to come.## 2025 Industry Report on Co-browse TechnologyHow prevalent is co-browsing technology across financial services, telecoms, retail, and SaaS?Download Our Market ReportDownload our data-driven industry report## Equip AI agents with **real-time** visibility and *collaborative* toolsExtend co-browsing capabilities to your AI agents—enabling them to see, guide, and resolve with human-level precision while maintaining enterprise securityVisual intelligence for AI agentsGive AI agents real-time visibility into customer screens to diagnose issues accurately instead of relying on text descriptions alone.Collaborative & Interactive Visual ToolsAI agents access the full co-browsing toolkit—drawing, annotations, and pointers—to provide step-by-step visual guidance through complex processes.AI-ready enterprise security