gene.com, as data

## Attention: This page may not render properly. The browser you are using, Internet Explorer 10, is no longer supported.**ACH / EFT:** As part of Genentech's continuing efforts to improve efficiency, we offer our Automatic Clearing House (ACH) Payment Program. With ACH payments, invoices are paid electronically and no check will be created for your payment.Benefits to setting up ACH include:* Posting of deposits to your company bank account sooner. This will eliminate waiting to receive payment in the mail and manually depositing the check at the bank.* Reducing multi-handling risks. Payment is made directly from our bank to yours, reducing the probability of human intervention error.* Preventing lost or delayed checks. Payments are made electronically, without the possibility of a check getting lost in the mail.To participate, complete the Electronic Payment Form, date, sign (electronic signature is acceptable) and return it via fax to **800-229-4041** or email [[emailprotected]](https://www.gene.com/cdn-cgi/l/email-protection#46367436353336362934326b2206212328236825292b) and mark it to the attention of the VA Team.Please note that your company and bank must be able to accept ACH / EFT or Wire (some banks charge a fee for wires) transactions since the remittance advice is currently sent to the vendor's bank.Why is my invoice blocked for payment? (Why has my invoice not been paid?)There are various reasons the submitted invoice is blocked for payment. They include:* Genentech did not receive the invoice* The invoice is not billed to Roche / Genentech* The invoice did not include all required elements for payment* The invoice does not match the setup of the referenced PO* The PO has insufficient funds for payment* The invoice did not include a PO number* The invoice is pending approval per the Roche / Genentech business partner contactIf an invoice is rejected by Genentech, will I be notified?