jivosite.com, as data

65k+ live operators communicate with customers using«Since Jivo chatbot integration, the number of leads has increased by 70%, and lead-to-deal conversion rate has increased by 15%. Now we do not miss a single message from customers even duringHead of Customer Service, Renaissance LifeTake control of the communication between your staff and customers.Ex-employees and lost phones are no longer a cause for concernBring all your contacts to a safe locationStore personal data in Jivo, not in your staff's phonesNo need to share passwords with staffWhen a staff member gets access to your social media, you run the risk of losing access to your account if the employee is let go. Let your staff communicate to clients through Jivo app with no access to the actual social media accountMonitor the communication qualityby reviewing the saved dialoguesSocial media and messenger accountsIt is easier to prevent client data leakage than to cover the damages after it takes place«After switching our Instagram account to Jivo, the sales increased by 32% in the first month and the customer loyalty improved notably. At the same time, the access to the account is securely protected: our live operators respond to messages through the Jivo app, and only senior staff know the account passwords»Head of Internet Marketing, AvilonUpgrade the customer service qualityAccess the current statistics and analytics for each stage of the sales funnelReview the response time, working hours, and employee activityAnalyze where the inquiries come from and which channelConsider your customers' feedback to maintainFind the weak spots at each stage of the pipeline and optimize the entire workflow to ensure the sales growthUsing Jivo chatbot, 90% of requests are now resolved automatically, and deal conversion rate increased by 15%.websites around the world use Jivo