pagerduty.com, as data

SRE Agent acts as your virtual responder–detecting issues, diagnosing root causes, and orchestrating fixes automatically. Supporting agents handle documentation, scheduling, and pattern detection.Detects, triages, diagnoses, and fixes incidents on its ownAutomatically documents incidents, generates postmortems, and surfaces action items so your team can focus on prevention.Manages on-call handoffs, provides shift summaries, and ensures the right context transfers between teams at every transition.Surfaces trends across incidents, identifies systemic issues, and recommends changes before problems recur.“We've reduced the number of people needed to resolve major incidents by 25% in just two months.”Andy White — Director of Technology Operations, checkout.comFull-lifecycle Incident Management## Resolve incidents where you workDetect, respond, resolve, and learn, all in one place. Manage incidents directly in Slack or Microsoft Teams with AI working alongside your team, automated workflows, and continuous improvement built in.Cut noise by 91% with ML that knows what mattersThe right person gets paged based on severity, history, and availabilityEveryone works together across Slack, mobile, web — with full contextAI writes the summary, tracks action items, and helps you improve“With PagerDuty, people no longer work in silos—we can get teams together quickly when there's a problem.”James Headon — Cloud Operations Manager, IAG Loyalty## Works with everything you already useOpen, extensible architecture connects to 750+ tools and surfaces PagerDuty data wherever you work, via MCP, Backstage, or your favorite AI tools. Everything stays in sync across your entire stack.Build custom workflows that fit your exact needsUse PagerDuty or stick with your system of record — it all syncsDatadog, Slack, ServiceNow, Jira, AWS, and hundreds more